Warranty Statement

At MobileConnex, we take pride in delivering high-quality products and providing exceptional customer service. We want you to have complete confidence in your purchase, which is why we offer a warranty program to protect your investment.

  1. Free 1-Month Warranty:

    • Every product you purchase from us comes with a free 1-month warranty.
    • This warranty covers any functional defects that may arise during normal usage.
    • It excludes damage caused by accidents, misuse, or improper handling.
    • The warranty is subject to our inspection and evaluation of the product.

  2. 6-Month Extended Warranty ($38):

    • We offer an optional 6-month extended warranty for a nominal fee of $38.
    • This extended warranty covers functional defects and malfunctions, excluding damage to the LCD screen and any damage caused by human factors.
    • It provides additional protection for your device, giving you peace of mind.
    • Our professionals will thoroughly check and test the device to ensure its functionality before approving the warranty claim.

  3. 1-Year Extended Warranty ($68):

    • For even greater coverage, we offer a 1-year extended warranty for $68.
    • This comprehensive warranty covers functional defects and malfunctions, excluding damage to the LCD screen and any damage caused by human factors.
    • It offers an extended period of protection and demonstrates our commitment to your satisfaction.
    • Our professionals will meticulously inspect and test the device to verify its functionality before approving the warranty claim.

Please note:

  • The warranty applies to the functionality of the product as stated in the listing at the time of purchase.
  • It does not cover physical damage, liquid damage, or damage caused by misuse or unauthorized repairs.
  • The warranty is subject to the terms and conditions outlined in our warranty policy.

At MobileConnex, we are dedicated to providing you with a seamless and worry-free experience. In the unlikely event that an issue arises with your device during the warranty period, please contact our customer support team, and we will guide you through the warranty claim process.

Thank you for choosing MobileConnex, and we appreciate your trust in our products and services.