At MobileConnex, we strive to provide transparency and ensure a fair and accurate assessment of the condition of used phones. To maintain consistency and meet the expectations of our valued customers, we have established the following condition guidelines for selling and buying used phones:

1. Brand New:

   • The phone is in pristine condition, just like it would be when purchased from the original manufacturer or retailer.
   • It is free from any signs of wear or use.
   • All original accessories, packaging, and documentation are included.

2. Mint:

   • The phone is in excellent condition with minimal to no signs of wear.
   • It may have been used briefly, but it shows no significant scratches, dents, or marks.
   • The phone functions perfectly and is fully operational.
   • All original accessories, packaging, and documentation are included.

3. Lightly Used:

   • The phone may show some light signs of wear and usage.
   • There may be minor scratches or blemishes on the body or screen that do not affect functionality.
   • The phone is fully operational and functions as intended.
   • All original accessories, packaging, and documentation may or may not be included. Please refer to the individual listing for details.

4. Well Used:

   • The phone has visible signs of wear and usage.
   • There may be noticeable scratches, scuffs, or dents on the body or screen.
   • The phone is fully functional but may exhibit some cosmetic imperfections.
   • All original accessories, packaging, and documentation may or may not be included. Please refer to the individual listing for details.

It's important to note that these guidelines serve as a general reference. We highly recommend thoroughly reviewing the product descriptions and images provided for each used phone listing to understand the specific condition and any additional details mentioned.

At MobileConnex, we strive to accurately represent the condition of each used phone to ensure a transparent buying experience for our customers. If you have any questions or need further clarification regarding the condition of a specific device, our customer support team is here to assist you.

Please remember to review and adhere to our terms and conditions when selling or purchasing used phones to ensure a smooth and satisfactory transaction process.